Inventory Management Europe Ltd (IME) is an independent provider of high quality IT products & services for the Enterprise and Data Centre markets. As a provider of refurbished spare parts & systems we are an integral part of the circular economy.
Excess parts, metals or plastics are sent to specialist recycling centres that extract precious metals. We have a zero-landfill policy and only use WEEE compliant partners for recycling.
With shipping to over 100 countries around the world and teams sourcing globally, we are seen as most companies’ first choice when seeking a sourcing specialist with true value-add embedded into its core.
Our engineering capabilities range from straight forward field interventions (Break/Fix) to third level support on behalf of our customers:
We provide technical support to help our customers benefit from our vast expertise in a variety of OEMs. This can take a number of forms and can be ad hoc or as part of a supply chain contract:
Our advice is based on gathering the background information from the field, in the shape of logs, support files, screenshots. An action plan is then devised in conjunction with the customer and all steps of its implementation can be monitored if required.
The outcomes are analysed at various stages to ensure adequacy with the action plan and amend it if required. To make this easy for our customers, we use a system of pre-paid tickets which allows our customers to use our engineers without the need to worry about purchase orders, etc.
Whether your company is looking to refresh its engineers’ knowledge or to expand into new areas, we can help you with our training services:
We are committed to providing the best level of service and the best sourcing solutions possible. Contact us today to discuss what we can do for you.